Privacy Policy

Roostiks.lt / Roostiks.com
Effective date: October 9, 2025

1. General Provisions

Your trust is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the websites www.roostiks.lt and www.roostiks.com (hereinafter „the Website“), including access from mobile devices.
The processing of personal data is carried out in accordance with the EU General Data Protection Regulation (GDPR) and applicable laws of the Republic of Lithuania.

2. Data Controller

Data Controller:
Roostiks, individual activity registered in Lithuania (Individual Activity Certificate No. 1450190).
Email for inquiries: info@roostiks.lt

3. Data We Collect

We may collect the following categories of data:
• Name and surname (if provided during order placement or newsletter subscription);
• Email address (for communication and newsletters);
• Phone number (if provided during order placement);
• Postal address (for delivery purposes);
• Technical data: IP address, browser type, visit time, pages viewed (through standard server logs and cookies).

The IP address and technical data are not used to identify individuals but only for website administration and security purposes.
We do not collect or process special categories of personal data (e.g., health information, political opinions, etc.).

4. Purposes of Data Use

We use your personal data only for lawful and specific purposes, including:
• Processing inquiries submitted through website forms;
• Sending newsletters and promotional offers (only with your consent);
• Analyzing website performance based on aggregated and anonymous statistics to improve user experience;
• Complying with legal obligations (e.g., accounting requirements).

5. Legal Basis for Processing

We process personal data on the basis of:
• your consent (e.g., newsletter subscription);
• the necessity of performing a contract (e.g., order processing);
• legitimate interests (such as website administration and security).

We do not perform automated decision-making or profiling.

6. Data Disclosure to Third Parties

We do not disclose your personal data to third parties except where it is necessary for website operation or to fulfill your requests.
Such recipients may include:
• website hosting providers (for data storage);
• analytics services (e.g., Google Analytics);
• email marketing platforms (e.g., Mailchimp or similar).

All partners are located within the EU or in countries ensuring an adequate level of data protection, and data processing agreements compliant with GDPR are in place.

7. Data Retention

Personal data are retained only as long as necessary to achieve the purposes for which they were collected:
• Subscription data - until unsubscribed;
• Order data - until obligations are fulfilled and within accounting retention periods (up to 10 years under Lithuanian tax law);
• Technical logs - up to 6 months.

After these periods, data are securely deleted or anonymized.

8. Your Rights

You have the right to:
• access your personal data;
• request correction or deletion;
• restrict or object to processing;
• withdraw your consent (e.g., unsubscribe from newsletters) at any time;
• file a complaint with the State Data Protection Inspectorate (VDAI): www.vdai.lrv.lt.

To exercise your rights, please contact us at info@roostiks.lt.

9. Data Security

We apply technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
Access to data is granted only to authorized persons.
However, please note that no internet data transmission can be entirely secure.

10. Cookies

Our website uses cookies to ensure proper functionality and improve your browsing experience.

Types of cookies:
• Necessary - enable core website functions (cart, login, language selection);
• Functional - remember your settings and preferences;
• Analytical - help us understand how the website is used and improve its performance.

Upon first visit, you can choose your cookie preferences.
You can manage cookies through your browser settings. Disabling cookies may limit some website functions.

11. Changes to This Policy

We may update this Policy from time to time. Users will be notified of any significant changes via the website.
The latest version is always available on the website, and the date of the last update is indicated at the beginning of the document.

Contact for privacy-related inquiries:
Roostiks.com / roostiks.lt
Email: info@roostiks.lt